Shipping and Delivery Policy
At FIIN, we aim to deliver your orders quickly, reliably, and with complete transparency. Please review our Shipping & Delivery Policy to understand how your order will be processed and delivered.
1. Order Processing
-
All orders are processed within 1-2 business days after successful payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
Once shipped, you will receive an email with your order confirmation and tracking details.
2. Shipping Methods & Estimated Delivery
We currently offer delivery across India to most serviceable locations:
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 7-12 business days |
Delivery times may vary depending on your location, courier service performance, or unforeseen factors like weather conditions.
3. Shipping Charges
-
Standard Shipping: Free on select new orders.
-
Cash on Delivery (COD): ₹99 per order.
-
If a COD order is returned due to incorrect address or failed delivery attempts, the shipping fee will not be refunded.
4. Delivery Policy
-
Our delivery partners will attempt delivery up to two times.
-
If delivery fails due to incorrect address, unavailability, or refusal, the order will be returned to us.
-
For reshipment, additional shipping charges may apply.
5. International Shipping
We currently do not offer international shipping. FIIN products are only delivered within India.
6. Order Tracking
-
Once your order is shipped, a tracking number will be shared via email and the WhatsApp number provided during checkout.
-
You can track your order status anytime through our website or directly using this link:
🔗 Track Your Order Here
Let me know if you'd like me to replace this in the full policy text for easy copy-paste.
7. Delays or Lost Shipments
-
If your order is delayed beyond the estimated delivery timeline, please contact our support team.
-
In case of lost shipments, we will coordinate with the courier and aim to resolve the issue within 7-12 business days.
8. Contact Us
For any shipping or delivery-related concerns, feel free to reach out:
📧 support@fiin.store
🕒 Customer Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST
Thank you for choosing FIIN. We are committed to providing a smooth and reliable shopping experience!