Standard Free Delivery: Estimated 7-12 working days.

Exchanges: Only for damaged, defective, or incorrect items within 7 days. Must be in original packaging.

Unboxing Proof: Record a video while unboxing and email it to support@badgud.com with photos.

Size Confirmation: Check the size chart before ordering. Size exchanges are not allowed.

No Returns & Cancellations: All sales are final. No refunds or cancellations.

Non-Returnable Items: Earrings, custom jewelry, worn products, sale items, and made-to-order (MTO) products.

Refunds & Store Credit: No cash refunds. Approved exchanges receive store credit only.

Exchange Process: Subject to availability. If out of stock, choose another item or store credit.

Shipping for Exchanges: If the courier cannot pick up, customers must cover return shipping costs.