Privacy Policy

Effective Date: 12 February 2025

At FIIN, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or shop with us.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identifiable Information (PII)

Name, email address, phone number, billing and shipping address.

Payment Information

We do not store your payment details. All payments are securely processed through trusted third-party payment gateways.

Order Details

Information related to your purchases, including products ordered, transaction history, and delivery details.

Website Usage Data

IP address, device type, browser details, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To provide customer support and communicate order updates.
To personalize and enhance your experience on our website.
To send order confirmations, shipping updates, and promotional emails (if you opt-in).
To detect and prevent fraud or suspicious activity.
To improve our products, services, and website functionality.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your data only with:

Third-Party Service Providers

Logistics partners, courier companies, payment processors, and customer support platforms necessary to fulfill your order and provide services.

Legal Authorities

If required by law or in connection with legal claims, fraud prevention, or protection of our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure. We recommend you take necessary precautions to protect your own information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality and user experience.
Analyze website traffic and performance.
Provide personalized content and offers.

You can manage or disable cookies through your browser settings, although doing so may affect certain site features.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails at any time by using the unsubscribe link provided in the emails.
Request information about how your data is collected and used.

To exercise your rights, please contact us at support@fiin.store.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please check this page periodically to stay informed.